VSP is not responsible for lost/damaged packages. All shipping carriers are experiencing delays.

Return and Exchange Policies


Returns

VSP does not allow returns.

 

 

 

 

Exchanges 
We only replace items if they are defective or damaged.  If you need to process an exchange, send us an email at victoriasshoepalace@gmail.com.

Shipping
To return your product, you should mail your product to: 613 Kenyon Spring Drive, Zebulon, NC 27597.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.